NVEC400 with NVMPG not working

Novusun cnc controller
nvum/nvem/nvcm/nvmpg/nvec/SMC4-4-16A16B
tkranz
Posts: 8
Joined: Wed Jun 13, 2018 10:48 am

NVEC400 with NVMPG not working

Post by tkranz » Wed Jun 13, 2018 10:54 am

Hi,
i got the above combo and the handwheel isn't working.
controller is connected to PC and using the Novusun Release plugin 3.0b (252 kb)
have configured the plugin and MPG, but there is no communication at all between handweel and controller.
Display is always the same and no buttons work nor the handwheel.

any help ?
Thanks
Thomas

lollette
Site Admin
Posts: 85
Joined: Wed Jun 06, 2018 8:34 am

Re: NVEC400 with NVMPG not working

Post by lollette » Thu Jun 14, 2018 2:12 am

which one NVMPG ,with display ?

tkranz
Posts: 8
Joined: Wed Jun 13, 2018 10:48 am

Re: NVEC400 with NVMPG not working

Post by tkranz » Thu Jun 14, 2018 5:51 am

yes, MPG with display.
there is no communication display shows always the same and no responses to buttons or wheel.
strange is that the old dll for the older cards with display mpeg was much bigger 1,2m and the current one is only 256kb

Thanks
Thomas

in addition the email address in the manual isn't working
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es)
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Reason:
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tkranz
Posts: 8
Joined: Wed Jun 13, 2018 10:48 am

Re: NVEC400 with NVMPG not working

Post by tkranz » Thu Jun 14, 2018 8:12 am

here the config screens
Attachments
2018-06-14 10.08.30.jpg
2018-06-14 10.08.30.jpg (157.68 KiB) Viewed 8627 times
2018-06-14 10.08.00.jpg
2018-06-14 10.08.00.jpg (56.86 KiB) Viewed 8627 times
2018-06-14 10.07.51.jpg
2018-06-14 10.07.51.jpg (68.89 KiB) Viewed 8627 times
2018-06-14 10.08.18.jpg
2018-06-14 10.08.18.jpg (60.28 KiB) Viewed 8628 times
2018-06-14 10.08.00.jpg
2018-06-14 10.08.00.jpg (56.86 KiB) Viewed 8628 times

tkranz
Posts: 8
Joined: Wed Jun 13, 2018 10:48 am

Re: NVEC400 with NVMPG not working

Post by tkranz » Thu Jun 14, 2018 8:15 am

here the config screens
Attachments
2018-06-14 10.08.54.jpg
2018-06-14 10.08.54.jpg (183.17 KiB) Viewed 8626 times
2018-06-14 10.08.44.jpg
2018-06-14 10.08.44.jpg (179.01 KiB) Viewed 8626 times

lollette
Site Admin
Posts: 85
Joined: Wed Jun 06, 2018 8:34 am

Re: NVEC400 with NVMPG not working

Post by lollette » Thu Jun 14, 2018 9:40 am

you can try delete NVEM_UART NVUM_UART plug

tkranz
Posts: 8
Joined: Wed Jun 13, 2018 10:48 am

Re: NVEC400 with NVMPG not working

Post by tkranz » Thu Jun 14, 2018 10:16 am

i did, but nothing changed :-(

lollette
Site Admin
Posts: 85
Joined: Wed Jun 06, 2018 8:34 am

Re: NVEC400 with NVMPG not working

Post by lollette » Fri Jun 15, 2018 12:11 am

you can try

1: Check the power supply, whether the power supply voltage is normal and whether the power indicator is normal.
2: Check the network port indicator. Normally, the yellow light should be on and the green light should be blinking.
3: If the network cable is directly connected, you need to turn off the firewall because the firewall will think that our Ethernet device card is the active attack system.
4: If the network cable is directly connected, you need to set the IP of the computer to 192.168.1.x (x=2~254)
5: In the case of routers, you do not need to turn off the firewall. Note, however, that you must use the [192.168.1.1] router on the [Image] network segment. Some router network segments are [Image] 192.168.31.1 or we do not support other network segments temporarily.
6: Check if novusun.dll is copied to the plugin folder, and when running mach3, select the plugin.
7: Open the check plug-in properties dialog box, which will prompt whether the device card is detected.
8: If there is no problem with the above, the product can not run, RESET has been beating, it is recommended to switch the activelow of estop under input.

tkranz
Posts: 8
Joined: Wed Jun 13, 2018 10:48 am

Re: NVEC400 with NVMPG not working

Post by tkranz » Fri Jun 15, 2018 6:48 am

1. Power is fine measured 24V DC
2. Network is up and firewall is disabled lights are blinking and blue LED turns on when mach3 is started with plugin.
3-5 network is working without firewall direct connection to win7 32bit PC
6. the plugin is named Novusun_release.dll (is this the correct one ?)
7. in the config plug in it shows the picture i attached yesterday 6 axis model UNKOWN !
8. The Inputs are working i have a estop connected and it is fine, triggers reset if i press it.

please confírm that the plugin is correct for NVEC400 in combination of NVMPG (with display)

thanks
Thomas
Attachments
2018-06-14 10.08.54.jpg
2018-06-14 10.08.54.jpg (183.17 KiB) Viewed 8614 times

lollette
Site Admin
Posts: 85
Joined: Wed Jun 06, 2018 8:34 am

Re: NVEC400 with NVMPG not working

Post by lollette » Fri Jun 15, 2018 7:40 am

this is right
1.png
1.png (7.15 KiB) Viewed 8610 times

https://www.youtube.com/embed/RZ9I1oFa4OQ

plug
Novusun.rar
(351.83 KiB) Downloaded 1227 times
[/b]

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